Client Centre
Les prix ne comprennent pas l'expédition, les prix d'expédition sont en dollars canadiens. Nous expédions par Postes Canada et UPS, boîte brune discrète de Nature's Way.
Option d'expédition gratuite disponible pour les commandes canadiennes de 100 $ et plus*. Tarifs réduits sur les envois UPS Standard et USA pour les commandes de plus de 100 $.
Tarifs d'expédition au Canada
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Basic (Ontario/QC) Basic (East & West Coast) Basic (Nord) Express post (ont/QC) Poste Express (reste du Canada): UPS or Purolator (Ont / Que) UPS or Purolator (rest of Canada): Priorité (ont/Qué): Priorité (reste du Canada): |
$8.49-$8.99 (2-4 days) $12.99 - $13.99 (3-9 days) $17.95 (7-14 days) $13.49 (2-4 days) $20.95 (2-6 days) $15.95 (2-3 days) $17.95-$18.95 (4-7 days) $22.95 (1-3 days) $27.95 (1-3 days) |
For Priority shipping, we ship UPS or Purolator - the quickest transit time for up to the rate charged.
* Free shipping offer does not apply to the North or Newfoundland, we do offer a discounted rate for orders $100+ shipping for those areas
Les taxes sont facturées sur les expéditions au Canada
Tarifs d'expédition aux États-Unis
| CP petit paquet (petits articles): | $10 (7-14 jours) |
| CP accéléré USA: | $23.99 (5-8 days) |
|
Standard UPS |
$16.99 (4-7 days) |
| CP Express post USA: | $34.95 (4-5 days) |
Aucune taxe ne sera appliquée aux commandes des États-Unis
Les boîtes postales américaines doivent choisir les options US post
* Orders over $200 must pick
Le délai dépend de la distance depuis Ottawa, Ontario. Le numéro de suivi est ajouté aux détails de la commande.
Temps de traitement:
Priority: 1 Day
Express: 1- 2 Days
Expedited or Free: 1 - 3 Days
| 13% DE TVH | Pour les résidents de l'Ontario, de Terre-Neuve-et-Labrador et du Nouveau-Brunswick |
| 14-15% HST | Pour les résidents de la Nouvelle-Écosse et de l'Île-du-Prince-Édouard |
| 5% DE TPS | Pour le reste du Canada |
Exigences en matière d'adresse de livraison
| Paiements par carte de crédit | Order must be approved by No Fraud |
| Virement Interac | Toute adresse |
Quelques petites commandes accessoires qui Pick expédition de base seront expédiées par courrier de timbre (dépend de l'emplacement)
* If there are any address issues order processing time may increase by 2-3 business days**
Questions? Écrivez-nous à [email protected]
Returns & Warranty Repair / Warranty
Each vaporizer has it's own warranty length and procedure. Most vaporizers have manufacturer warranty, directly with the manufacturer. If a listing does not specify direct warranty, then it is through the manufacturer. If a listing says direct warranty support, then its through Vaporizers.ca. Our warranty only covers defects; if you physically break your unit, ask us about our special replacement unit pricing. Warranties normally only cover the vaporizer, rarely accessories. Glass is never covered by warranty.
Support / Questions: If you're having trouble with your vaporizer or have questions call or email us, we are happy to help with any of our vaporizers. And if we don't know an answer, we're happy to contact someone who does. Unhappy with your Vaporizer? For clients that are unhappy with their vaporizers and want to exchange it for another one, we will give you full merchandise credit towards a higher end vaporizer. This must be done within 14 days of receiving your vaporizer and will only be done once. Anyone who is unsure about which vaporizer to purchase should email us prior to placing an order, we can help you make the right decision.
Exchange: If you are taking advantage of our exchange program you are responsible for shipping charges to send the goods back to us. The shipping for the new unit will be covered by us using Canada Post Expedited. An upgrade to Xpress is available for a fee. Refunds: Refunds will only be accepted for unused / unopened vaporizer. Under these circumstances, we will accept a return with a 20% restocking fee and all shipping charges paid for by the client. Vaporizers.ca reserves the right to cancel any transaction.
See more at: http://vaporizers.ca/pages/returns-warranty#sthash.tVYcfJzA.
Vie privée
At Vaporizers.ca (Nature's Way), our clients are #1. We do not divulge any customer information to any third parties for any reason. When you place an order or contact us, we make sure that info is kept with the two owners and no one else. When you email us, one of the two owners gets that email and the content of those emails is kept confidential.
Your protection is important to us and we will do everything due diligence wise to make sure that you stay protected.
Si vous avez des questions ou des inquiétudes concernant notre politique de confidentialité ou de sécurité, n'hésitez pas à nous contacter à [email protected] Ou [email protected]
Propriétaires de vaporizers.ca
La voie de la nature
Satisfaction du client
We want all our clients to be happy and satisfied. If you are not sure what vaporizer you should buy, please email or call us.
Based on your needs and budget, we will pick the best vaporizer for you.
If you buy a vaporizer on your own and aren't happy for some reason. Most of our vaporizers are eligible for our "exchange program". Basically, we will give you full credit towards a higher end vaporizer. This must be done within 30 days and we will only do it once. We are happy to help you with this process to ensure that you get the vaporizer that is right for you. We thrive on word of mouth and if you aren't satisfied, we aren't satisfied. Please don't hesitate to contact us and let us know what we can do for you. Your business is appreciated.
Merci!
Propriétaires de vaporizers.ca
